Endpoint Status View

The Endpoint Status view displays detailed information about each endpoint selected in the Endpoint List (or all of the endpoints contained within the selected tag). The following columns are displayed:

Field Description
Tag Name The name of the tag which you have selected. This column is only displayed when a Tag is selected.
Type The tag type can be Simple, IP Range, Active Directory or LDAP and Filter. This column is only displayed when a Tag is selected.
Owner The user that created the tag. This column is only displayed when a Tag is selected.
Number of Endpoints The number of endpoints contained within the tag. This column is only displayed when a Tag is selected.
Contains Sub-Tags If the endpoint belongs to a nested tag, this displays Yes. This column is only displayed when a Tag is selected.
Status An icon that indicates the endpoint's platform (operating system) and a colored dot that indicates the current status of policies on that endpoint (policies state) or that the endpoint has been scheduled for removal. See the Endpoint Status page for a description of each icon.
Endpoint The Display Name of the endpoint.
Endpoint Version The version of the endpoint as reported by the endpoint. This data is reported when the endpoint service starts and when the endpoint sends search results to the Console. An empty value for this field indicates that the endpoint is unmanaged.
Platform The platform of the endpoint as reported by the endpoint. This data is reported during GUID registration and when the endpoint sends search results to the Console. An empty value for this field indicates that the endpoint is unmanaged.
Platform Type

The platform on which the selected endpoint is running. The possible values are:

  • Desktop
  • Server
  • Other
Policies State

The state of policies for an endpoint. An endpoint can have multiple policies applied to it and any one of the policies could be modified which causes the Policies State for that endpoint to change. Additionally, if the endpoint is scheduled for removal, the word "Removed" is appended to the state. The valid values for the state are:

  • Failure: The endpoint failed to apply the policies it requested.
  • Processing: The Console is currently processing the policies to determine the resultant policy to apply to the endpoint.
  • Pending Confirmation: The endpoint has confirmed the policies, but the Update Policy States job needs to be executed to complete the confirmation. An endpoint only has this state if the Delayed policy confirm setting on the Application Settings page is enabled.
  • Pending Update: The policies have been processed and have been made available to the endpoint, but have not yet been applied by the endpoint.
  • Up to date: The policies have been processed, were made available to the endpoint, and have been applied by the endpoint.
Last Poll The date and time (local to the Console server or GMT as defined on the Personal Settings page) that the endpoint last polled the Console to check for any new information (e.g., new policies, tasks, actions, application/license updates). An empty value for this field indicates that the endpoint is unmanaged.
Endpoint State

Provides information about the state of the endpoint. By default, these states are not enabled and can be configured to be sent by endpoints with the following Policy setting in a System Policy applied to the endpoint: Console\AgentActivityStateDataConfiguration. You may select whether to display only the interactive states or both interactive and task related states through the configuration of the Display all Endpoint States in Endpoint Status tab setting on the Application Settings page.The valid values are:

  • Interactive States:
    • Endpoint Closed: The endpoint was opened interactively and has been closed.
    • Endpoint Completed: The endpoint was opened interactively and a search was successfully completed.
    • Endpoint Opened: The endpoint has been opened interactively.
    • Endpoint Paused: The endpoint was opened interactively, a search started and then paused.
    • Endpoint Searching: The endpoint was opened interactively and a search is currently in progress.
    • Endpoint Stopped: The endpoint was opened interactively, a search started and then stopped.
    • None: This column is blank or displays None if the upgrade was successful, delayed or failed for a reason other than having missing OCR files.
  • Task Related states:
    • Executed: Indicates that the endpoint service has executed the task and the results of the task have been received by the Console.
    • Search Canceled: The scheduled search was canceled from the endpoint after it had begun its search.
    • Search Completed: The search has been successfully completed, but the results have not yet been received by the Console.
    • Search Started: A search has been initiated on the endpoint from the Console.
    • Task Skipped: The endpoint service encountered an error while processing tasks and skipped any task that was scheduled to be executed. Additional attempts are made to process the tasks. If this status persists, please check the endpoint service log files on the endpoint to determine the cause of the error.
    • Task Acknowledged: The endpoint has obtained the task and is waiting for the scheduled time to execute the task.
    • Task Failed: The endpoint service attempted to launch the task but an error was encountered. No attempt is made to launch the task again. For example, if the task was configured to stop an existing search and that search could not be stopped, the task fails.
    • Task Initiated: The endpoint service has launched the task but the task has not yet completed.
    • Upgrade Delayed: The upgrade of the Agent software, using the Endpoint Updates page of the Admin tab, has been delayed. This is usually due to the Spirion endpoint being opened which locks the files.
    • Upgrade Failed: The upgrade of the Agent software, using the Endpoint Updates page of the Admin tab, has failed.
    • Upgrade Successful: The Agent software has been successfully upgraded using the Endpoint Updates page of the Admin tab.